Useful Contacts
Fife Council
General Enquiries - 03451 55 00 00
Faults & Repairs - 03451 55 00 11
Environment (Special Uplifts) - 03451 55 00 22
Housing Information & Advice - 03451 55 00 33
Money & Payments - 03451 55 11 55
Automated Payments - 03451 55 00 55
Passes & Concessions - 03451 55 00 66
Registration - Births, Deaths & Marriages - 03451 55 00 77
Council Tax and Housing Benefits - 03451 55 11 55
Homeless Emergencies - 0800 0286231
Safer Communities Fife - 0345 155 0022
Services
Police Scotland - 999 (Emergencies) 101 (Non-emergencies)
Power Cuts and Safety Helpline - 105 www.powercut105.com
NHS 24 - 111
NHS Inform - 0800 224 488 www.nhsinform.scot
National Gas Emergency Service - 0800 111 999
Scottish Fire and Rescue Service - 0800 0731 999 (For Free Home Fire Safety Visits)
Dunfermline Fire Station - 01383 747710
Utilities
SP Energy Networks - 0800 092 9290
British Gas - 0333 202 9802 www.britishgas.co.uk
EDF - 0333 200 5100 www.edfenergy.com
E.ON Next - 0808 501 5200 www.eonnext.com
Scottish Power - 0800 027 0072 www.scottishpower.com
SSE - 0345 026 2658 www.sse.com
Utilita - 0330 333 7442 www.utilita.co.uk
Boost - 0330 102 7517 www.boostpower.co.uk
Octopus Energy - 0808 164 1088 www.octopus.energy
E-Energy - 0333 103 9575 www.e.org
Scottish Water - 08456 018 855 www.scottishwater.co.uk
Schools
Canmore Primary School - 01383 602 447
Masterton Primary School - 01383 602 455
Pitreavie Primary School - 01383 602 428
Taxis
J & C Taxis - 01383 668 728 / 07553 344 345
Dunfermline Taxis - 01383 733 733
Aqua Cabs - 01383 282 828 / 07956 185627
Corporate Taxis Dunfermline - 01383 252 525
Others
Dial-a-Ride (Fife) - 03451 551 188
Fife Small Repairs / Care & Repair - 01592 632 592
Shopmobility
01383 661 455 (Dunfermline)
01592 807 102 (Glenrothes)
01592 803 772 (Kirkcaldy)
Dog Warden - 03451 550 022
Furniture Plus - 01383 720 131
Keeping Connected Fife
A directory of services which offer help and support on a range of issues.
Employment
Fife Employment Access Trust (FEAT) - 01592 759 371 www.fifeemploymentaccesstrust.com
Job Centre Plus - New claims: 0800 0556688 Text: 0800 0234888 Existing claims: www.gov.uk/contact-jobcentre-plus
Opportunities Fife - www.opportunitiesfife.org
General and Money Advice
Our Fife - https://our.fife.scot/gethelp
Citizens Advice and Rights Fife (CARF)
Free independent, confidential and general advice - 0345 1400 095 www.cabfife.org.uk
Debt & money advice - 0345 1400 094
Welfare advice - 0345 1400 092
Universal Credit - 0800 023 2581
Mental Health Money Advice - www.mentalhealthandmoneyadvice.org/scot
Housing
Trust in Fife - 01592 646 677 www.trustinfife.org.uk
Disabled Persons Housing Service (Fife) - 01592 803 280 www.dphsfife.org.uk enquiries@dphsfife.org.uk
Frontline Fife Housing Advice - 01592 800 430 www.frontlinefife.co.uk
Adult Protection
Fife Adult Protection - 01383 602200 www.fife.gov.uk/adultprotection
Hourglass - Safer Aging Stopping Abuse - 0808 808 8141 www.wearehourglass.scot/scotland
Domestic Abuse
Fife Women’s Aid - 0808 802 5555 (24 hours) www.fifewomensaid.org.uk
Men’s Domestic Abuse Advice Line - 0808 801 0327 www.mensadviceline.org.uk
Scottish Domestic Abuse & Forced Marriage Helpline - 0800 027 1234 (24 hours) www.sdafmh.org.uk
Families
Fife Carers Centre - 01592 205472 www.fifecarerscentre.org
Fife Community Mediation Service - 01592 641618 (Fife Community Safety Support Service) www.sacro.org.uk
Foodbanks and Community Cafes www.fife.gov.uk/kb/docs/articles/benefits-and-money-advice/food-banks
Parent Club www.parentclub.scot
Care Information Scotland - 0800 011 3200 www.careinfoscotland.scot
Carers UK Scotland - 0808 808 7777 www.carersuk.org/scotland
The Silver Line - 0800 470 8090 (24 hours) www.thesilverline.org.uk
Mental Health & Wellbeing
Access Therapies Fife - www.accesstherapiesfife.scot.nhs.uk
Moodcafe - www.moodcafe.co.uk
Fife Self-harm Project (age 18+) - 01383 747 788 www.penumbra.org.uk/service-locations/
Our Minds Matter - www.fife.gov.uk/ourmindsmatter/
Hands On - www.handsonscotland.co.uk
Mind to Mind - www.nhsinform.scot/mindtomind
Source: Keeping Connected Fife Brochure (January 2023)
To view the complete list of contact information or download the brochure, please visit:
https://www.nhsfife.org/media/38641/keeping-connected-for-adults-in-fife.pdf